1. Introduction

ScholarIQ, along with its subsidiaries and international affiliates (collectively referred to as "ScholarIQ," "us," "we," "our," or "the Company"), is dedicated to securely managing personal data to deliver exceptional value to our stakeholders, learners, and the broader community. We prioritize safeguarding your privacy by handling personal data responsibly and in compliance with applicable laws. This Privacy Policy (the "Policy") details our commitment to these standards.

2. Aim

The purpose of this Policy is to protect the personal data of everyone interacting with ScholarIQ. It informs you of the guidelines we follow to process the personal data ("Personal Data") of individuals who access, use, or engage with our website and mobile applications (collectively, the "Platform"), including casual visitors and registered users (collectively, "you" or "user").

3. Purpose and Scope

This Policy explains how ScholarIQ gathers, utilizes, and discloses information about you via our online platforms, such as www.scholariq.com. It also outlines our approach to maintaining data security, managing data transfers, and addressing requests from individuals regarding their data.

The Policy governs all systems, employees, and processes within ScholarIQ, including board members, staff, and authorized third parties who handle Personal Data. We ensure our team adheres to this Policy, and when third parties process data on our behalf, we require them to uphold equivalent data protection standards.

ScholarIQ provides tailored online higher education and industry-focused certification programs (referred to individually or collectively as "Programs"). Unless stated otherwise, this Policy applies to all services we offer.

4. Types of Personal Data Collected

The Personal Data we collect varies based on how you engage with us, the services you use, your location, and relevant legal requirements. This data is stored securely in personnel records or digital databases, hosted on servers in India or other regions. Below are the categories of Personal Data we may collect:

  • A. Personal Identification Data: First Name, Last Name, Job Title & Company, Signature, Photographs
  • B. Identification Data: Social Security or Tax Identification Numbers, Aadhaar Number and PAN
  • C. Financial Data: Bank Account Information, Salary Information, Payment Gateway Account Details, E-wallet Account Details
  • D. Personal Characteristics: Age, Gender, Date of Birth, Marital Status, Nationality
  • E. Contact Data: Postal Address, Email Address, Phone Number
  • F. Education and Recruitment Data: Educational Qualification(s), Career Goals, Post-qualification Experience
  • G. Electronic Identification Data: Login Credentials (for registered users), Visitor IP Data, Date and Time of Website Visit, Pages Visited and Navigation Patterns, Browser Type, Country of Access, Browser Language, Search Terms, Pixel Tags
  • H. Inquiries: Data from Forms (e.g., Name, Address, Phone Number, Country), Inquiry Subject, Payment Details (e.g., Card Type, Billing Address), Call Recordings with Prospective or Current Learners, Customer Service Interactions
  • I. User-Generated Data: Submitted Projects and Assignments, Peer Feedback and Grading, Program Performance Metrics, Responses to Quizzes, Exams, and Surveys, Webcam Recordings (during assessments), Public Forum Posts on the Platform, Compliance Data for Assessment Integrity
  • J. Marketing Data: Preferences for Marketing Communications, Preferred Communication Channels
  • K. Behavioural Data: Insights Derived from Online Activity and Interests

Note: We do not directly process payment information; this is managed by third-party payment gateway providers.

5. Special Categories of Personal Data

Special Categories of Personal Data include information about race, ethnicity, religious or philosophical beliefs, sexual orientation, political views, trade union membership, health, or genetic and biometric data.

ScholarIQ does not collect or process such sensitive data. If we need this information for a specific purpose, we will request your explicit consent in line with this Policy and applicable laws. Other lawful grounds for processing may include research, employment obligations, public interest, or legal proceedings, as permitted by law.

If you voluntarily provide sensitive data, you agree to its use under this Policy and relevant regulations. Contact our Data Protection Officer (DPO) for further details.

6. Data Collection Methods

We gather Personal Data through:

  • Direct engagement (e.g., form submissions, inquiries)
  • Automated tools (e.g., cookies, pixel tags)
  • Third-party partners (e.g., payment processors, Educational Partners)

7. Use of Personal Data

We use your Personal Data to:

  • Deliver and enhance our Programs and services
  • Process payments and manage accounts
  • Share updates, Program details, and promotional offers
  • Administer assessments and certifications
  • Secure the Platform and prevent fraud
  • Fulfill legal responsibilities

8. Data Sharing and Transfers

ScholarIQ may share Personal Data with:

  • Educational Partners for Program delivery and certification
  • Service providers for operational needs (e.g., hosting, payment processing)
  • Authorities when legally required

International data transfers are conducted with safeguards compliant with applicable laws.

9. Data Security

We employ robust technical and organizational measures to protect Personal Data from unauthorized access, loss, or misuse. However, no system is entirely risk-free, and absolute security cannot be guaranteed.

10. Your Rights

You may:

  • Access, update, or delete your Personal Data
  • Object to or limit its processing
  • Revoke consent (where applicable)
  • File a complaint with a supervisory authority

Contact our DPO to exercise these rights (details below).

11. Updates to This Policy

We may revise this Policy from time to time. Your continued use of the Platform after changes indicates acceptance of the updated terms.

12. Contact Information

For inquiries about this Policy, reach out to:

Data Protection Officer
Shizi Software Solutions Pvt. Ltd.
#12, 2nd Floor, MG Road,
Bangalore, Karnataka, India - 560001
Email: [email protected]
Phone: +91 80 1234 5678
CIN: U72200KA2020PTC135790