Introduction

This document establishes a legally binding agreement between you, the individual engaging with our services (referred to as "user" or "you"), and ScholarIQ, encompassing its subsidiaries and global affiliates (collectively "ScholarIQ," "we," "us," "our," or "the Company"). These terms outline the conditions governing your access to and use of our website www.scholariq.com and mobile applications (collectively the "Platform"), along with the services, content, and resources provided therein. ScholarIQ offers carefully designed online higher education programs, industry-relevant certifications, and career enhancement services (collectively "Programs").

We urge you to thoroughly review our Terms of Use, Privacy Policy, and other policies available on the Platform (collectively the "Terms"), as they dictate your engagement with the Platform and Programs. By accessing the Platform or agreeing to these Terms in any way, you commit to adhering to and being bound by them. If you do not consent to these Terms, you are not permitted to utilize the Programs or Platform.

Each Program may include specific terms related to payments, refunds, or deferrals, which will be provided separately. Corporate clients might have unique agreements with ScholarIQ that, if conflicting, will take precedence over these Terms to the extent of the conflict.

These Terms also apply to ScholarIQ-managed communication platforms, such as mobile apps, email, SMS, and social media groups, which are deemed part of the Platform. Certain functionalities depend on third-party providers, and you must comply with their terms. ScholarIQ is not accountable for service interruptions caused by these third parties.

Navigating directly to specific Platform sections does not exempt you from these Terms. We may revise these Terms periodically without prior notification, and your ongoing use signifies acceptance of any updates. If you disagree with changes, you should cease using the Platform and Programs.

ScholarIQ does not assure the Platform’s availability or legal operation in all regions. Accessing it from prohibited locations is at your own risk, and you are responsible for adhering to local regulations.

User Accounts, Registration, and Service Delivery

To engage in most Platform activities or enroll in a Program, you must register for a personal account ("User Account") via a secure two-step verification process, using credentials such as your phone number (confirmed with a one-time password) or an email address and a unique password.

Upon full or partial payment of Program fees—based on the Program’s requirements—ScholarIQ will deliver the Program’s specific terms and grant access. An invoice will be emailed to you as confirmation or within two months following payment. In rare instances where access is provided before payment and fees remain unpaid within the agreed timeframe, ScholarIQ may revoke access without prior notice.

You agree not to share your User Account with others or maintain multiple accounts. During registration, you must provide accurate, up-to-date, and complete details, such as your name and email, and keep this information current. Falsified information may result in termination of your access to the Platform and Programs.

Through your interaction with the Platform and Programs, ScholarIQ may gather data on your participation and performance, including Personally Identifiable Information. This data may be used to improve your experience, shared with Educational Partners, or employed for marketing, as detailed in our Privacy Policy. You consent to receiving communications from us or our partners for up to 365 days after registration, regardless of Do Not Disturb settings.

By registering, you agree to:

  • Enroll in a Program only once and refrain from creating duplicate accounts.
  • Adhere to these Terms and any Program-specific conditions.

As a student, you also pledge to complete any relevant assignments tied to your enrolled Program.

Payment Terms and Refund Policy

Unless otherwise specified in writing by ScholarIQ, full payment is due upon Program registration. For Programs offering a trial period, access starts post-payment, and refunds during this period may be issued at ScholarIQ’s discretion per the Program’s refund policy, with possible deductions for administrative or promotional expenses. No refunds are available after the trial period. For non-trial Programs, refunds align with the specific terms outlined for that Program.

You are responsible for assessing a Program’s suitability before enrolling; enrollments cannot be transferred. Payments require internet access and a valid payment method (e.g., credit card or digital wallet) chosen during registration. ScholarIQ does not retain sensitive payment details, utilizing third-party payment gateways whose terms you must follow. ScholarIQ is not liable for data stored by these providers or losses arising from their use.

We will never request your one-time password (OTP) or similar authentication details—remain vigilant during transactions. Non-payment may lead to access suspension. Transactions might incur additional fees or currency adjustments depending on your payment method and location; not all methods or currencies are accepted. Taxes are based on your billing details.

Cancellations adhere to the Program’s refund policy. Free trials, if offered, last for the duration specified at sign-up and cannot be combined with other promotions. You are ineligible for a free trial if you’ve subscribed to a similar paid service within six months or if your payment or contact details connect to an existing account. Some features may be limited during free trials.

Use of Programs

ScholarIQ reserves the right to modify, reschedule, or cancel Programs, live sessions, or assessments at its discretion, including altering their content or format. We may also restrict, suspend, or terminate your access to the Platform or Programs, including services like coaching or certifications, without liability. ScholarIQ is not required to sustain any specific Program components indefinitely.

We are not responsible for Platform downtime due to uncontrollable events such as natural disasters, technical issues, or other external factors. To withdraw from a Program, notify ScholarIQ in advance, subject to the refund policy. Access links for live sessions will be emailed to you—keep them confidential. Notify us if you cannot attend a scheduled session.

You bear sole responsibility for obtaining and maintaining the necessary equipment and connectivity (e.g., devices, internet) to use the Platform, covering all related costs and ensuring compatibility.

Educational Partners and Accreditation

ScholarIQ operates as an education service provider, not a university, partnering with entities like universities, corporations, and NGOs ("Educational Partners") to deliver Programs. Enrolling in a Program does not ensure admission to an Educational Partner’s degree programs or access to their wider resources.

ScholarIQ may award credentials for Program completion at its discretion, with requirements and formats differing by Program. Certificates depend on meeting ScholarIQ and Educational Partner criteria. Academic credits, if applicable, are granted solely by Educational Partners per their policies, over which ScholarIQ has no control. Programs linked to Educational Partners may also be subject to their terms.

ScholarIQ’s Intellectual Property Rights

"Content" encompasses all materials on the Platform, including text, software, graphics, videos, and interactive elements. The Platform, Programs, and all Content ("ScholarIQ Content") are owned by ScholarIQ or its licensors, safeguarded by Indian and international intellectual property laws. ScholarIQ’s logos and trademarks ("ScholarIQ Marks") are likewise protected.

You may use ScholarIQ Content solely for personal, non-commercial purposes, preserving copyright notices. Unauthorized copying, distribution, or commercial use is forbidden without written permission. Report any problematic Content to us immediately at the contact details below.

Third-Party Intellectual Property

ScholarIQ honors third-party intellectual property rights and swiftly addresses verified infringement claims by removing offending material. Users infringing third-party rights must indemnify ScholarIQ against resulting claims. To report infringement, submit:

  • Your authorized signature.
  • A description of the infringed work.
  • Its location on the Platform.
  • Your contact information.
  • A good faith belief in unauthorized use.
  • A sworn statement of accuracy.

Contact us at the address below for infringement notices.

Limited License

ScholarIQ provides you with a revocable, non-exclusive license to access the Platform and Programs for personal use, contingent on these Terms. Commercial use or alteration of ScholarIQ Content is prohibited, though some third-party materials may have specific usage conditions.

User Conduct Policy

You must comply with all applicable laws and refrain from unethical actions. Prohibited behaviors include harassment, cheating, or sharing secure materials. ScholarIQ may report illegal acts to authorities and is not liable for security breaches caused by your conduct. You agree not to:

  • Harass others.
  • Disrupt student communities.
  • Cheat on assessments.
  • Share secure materials or solutions.
  • Upload harmful or infringing content.

User Content

You may submit content such as forum posts or assignments ("User Content"), retaining ownership but granting ScholarIQ a perpetual, royalty-free, global license to use it. ScholarIQ may remove User Content at its discretion. You guarantee that your User Content is lawful and does not violate third-party rights.

Platform Security

You must not undermine Platform security through unauthorized access or interference. Violations may lead to legal consequences, and while we employ security measures, absolute protection is not guaranteed.

Disclaimer

The Platform and Programs are offered "as is." ScholarIQ may correct errors without notice and disclaims all warranties. We are not liable for third-party services or damages from Platform use. Testimonials reflect individual outcomes and do not assure results.

Program-Related Disclaimers

ScholarIQ does not confer academic credits; this is determined by Educational Partners. We offer no guarantees regarding credential recognition or admission to further studies.

Limitation of Liability

ScholarIQ and its affiliates are not liable for indirect damages from Platform use, with liability limited to ₹1000 or your Program fees.

Site Linking

External links are provided for convenience; ScholarIQ is not responsible for their content or transactions. Linking to our Platform requires permission.

Indemnity

You will indemnify ScholarIQ against claims arising from Platform misuse or infringing content.

Termination of Rights

ScholarIQ may terminate your access for violations or at its discretion, without liability.

Miscellaneous Provisions

You must be 18 or under guardian supervision to use the Platform. Indian law applies, with disputes resolved in Bangalore courts or via arbitration. Contact our Grievance Officer for unresolved concerns.

We value your feedback and inquiries. For any questions or assistance, please reach out to us at:
Email: [email protected]

For more information or to get in touch, please visit our Contact Page.